Cycle Works Sanitation
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4415 Canton Hwy Cumming, GA 30040

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(770) 592-1515

Fax: 770-517-7284

GEORGIA WASTE MANAGEMENT FREQUENTLY ASKED QUESTIONS


  • When should I put my trash out?

    Before 6:00 a.m. on collection day. We advise all residents to have items out curbside the night before.

  • How do I dispose of furniture, appliances, etc.?

    Please call our office 24 hours before your pick-up day for availability and pricing. For a list of bulk items we pick up, click here to refer to our Bulk Item Service.

  • What are considered unacceptable curbside items?

    Antifreeze, asbestos, construction materials, chemicals, paint, poisons, propane or helium tanks, sod, tires, tree stumps, dirt, and rocks are among our unacceptable items. Click here to refer to our Services.

  • How can I pay my bill?

    We accept payments by phone, mail, in-person, or online. You can pay by cash, check, money order, or credit card. We accept VISA, American Express, MasterCard and Discover.  ( Fees apply for credit card payments made over the phone or online. Payments take 24 hours to post to the account, so please call us if you are making a late payment the day before your pickup day.)

  • What’s your holiday schedule?

    We are closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. If the holiday falls on your scheduled service day, your trash will be picked up on the following day. All remaining pickups for that week will be one day late.

  • Do you have special rates for the entire subdivision trash removal?

    Yes, we do! It’s our HOA Service. Click on our Services page or just call (770) 592-1515 and let us help you.

  • How am I billed?

    Customers are set up on monthly auto draft by Credit/Debit card or ACH



  • If I get my neighbor to sign up, what do I get out of it?

    One free month for you and your neighbor. Just make sure to have that person’s name and account number.

  • Should I put out my recycling and yard waste at the same time as my trash?

    Yes. Just remember, we take plastics #1 through #7, tin, aluminum, newspaper, magazines, junk mail, phone books and catalogs, and paperboard. All cardboard boxes should be flattened. We don’t take Styrofoam.


    Each customer is allowed Five bags of yard debris per week. Sticks must be tied and bundled and cut to 4 ft. We don’t take tree trunks, dirt, rocks, and construction debris.

  • How do I cancel my service?

    Please contact customer service to schedule your account closure & final pickup. We do not accept letters or post cards as form of cancellation. You must be the account holder to cancel the service. Cancellation must be scheduled one week prior to your last service day. Our carts are removed on the final day of service by a separate truck, so please leave the cans curbside that day. You will be required to pay through the final week of your service. If Cycle Works is unable to collect our cans, you will be billed for them. 


SIGN UP TODAY!

If you are interested in more information about Cycle Works Sanitation or want to know more about how we can help your community or business, we encourage you to contact us today.

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HAVE ADDITIONAL QUESTIONS FOR GEORGIA WASTE MANAGEMENT? CALL (770) 592-1515.

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