Cycle Works Sanitation

Office Hours: 8AM - 3PM Mon-Fri

Ph: 770-592-1515

Office Personnel

Equal Opportunity Employer: Minority/ Disability/Veteran Drug Free workplace

“Our commitment is to our employees and customers. We are dedicated to excellence, environmental responsibility, and ethical behavior. We offer a safe, respectful, and rewarding workplace. Our employees take pride in their work, creating a company that you will be proud to do business with.”

Job summary: A Customer Service Representative is responsible for engaging with customers on behalf of their company.

Customer Service Representative duties and responsibilities

  • Answering phone calls emails from customers to answer questions.
  • Participating in meetings with the customer service team to discover new communication tactics
  • Maintaining expert knowledge about company products or services to best help customers.
  • Proficient in Microsoft Excel and Word
  • Answer high volume inbound calls
  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions

Benefits

At Cycle Works, each eligible (90) days employee receives a competitive total compensation package including Medical, Dental, Vision, & Life Insurance.

Pay

Start pay: $12-$14/hour (depending on experience)

Paid vacation after 1 year of employment (5 days) – Year 2 (10 days) – Year 3 (15 days)

If this sounds like the opportunity that you have been looking for, please click “Apply.”


    Location

    Ball GroundStockbridge

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    Military Service

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    I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.