Good morning Jessika,
Thank you so much for your company calling on Thursday to let customers know that the recycle would not be picked up until Sat. and to leave the bin out side for that pick up. It was great to actually know what was going on when it was not picked up by later in the afternoon.
Thank you for the great customer service and for all that you all do.
Our Services and Policies Focus on Low-Cost, Environmentally Sound Solid Waste Collection.
Most homeowners and HOA managers don’t think twice about their solid waste and recycling collections. We want to keep it that way. Just sign up with Cycle Works Sanitation and Recycling and never give it another thought. We provide weekly residential trash and recycling collection services in Cherokee Counties, including Canton, Woodstock.
Standard Weekly Service provides for the pickup of:
- 1 container (2nd container is available upon request for an additional fee . We are not held liable for any damage or loss of any personal container )
- 3 additional small bags outside container
- 10 bags or 10 bundles of yard waste per week.
- 10 boxes per week. Broken down –recycle None broken down boxes- trash.
Single- Stream Recycling Service allows you to put all of your recyclable materials into one bin, which we collect during our weekly pickup and deliver to a recycling facility. We accept:
- Plastics #1 through #7
- Tin and aluminum
- Paper products, including newspapers, magazines, mixed paper, junk mail, catalogs, phonebooks and paperboard
*We are no longer taking Glass as a recyclable item .
All cardboard boxes should be flattened. PLEASE – NO STYROFOAM!!
We do not accept construction materials, including lumber, tile, insulation, sheetrock, carpet, fluorescent bulbs and paint cans.
Bulk Item Service includes a wide variety of items, such as:
Sofas, couches and loveseats
Desks and Dressers
We DO NOT ACCEPT dirt, rocks, bathtubs and TVs. If you don’t see your item on the list, call to see if we can pick it up! All bulk items must be paid for when scheduling pick-up, and all pickups should be scheduled 24 hours in advance. Certain restrictions may apply.
Yard Waste Service includes up to 10 items of yard waste, which can be a combination of bags and bundled items – which must be cut to 4 ft. or less in length and no more than 18 in. in diameter and tied with rope or twine. All yard debris must be bagged and can include leaves, straw or grass clippings. NO ROCKS or DIRT will be taken.
HOA Services are bundled in a special program that enables you to eliminate the impact of having multiple trash haulers driving throughout your community. Our program can help reduce wear and tear on your streets and trash spillage, which can unsafe as well as unsightly. Having trash containers on the subdivision streets only one day of the week can create positive impressions on potential home buyers.
Holidays Schedule: We are closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. If the holiday falls on your scheduled service day, your trash will be picked up on the following day. All remaining pickups for that week will be one day late.
Billing: Customers are billed quarterly. If you have signed up for service in the middle of the month, your first month will be pro-rated. You will receive a bill for the pro-rated amount through your first month of service. The quarterly amount you have paid will be credited to your account for three full months, and the next billing cycle will reflect the exact quarterly amount you were quoted. You have now paid for the first 90 days of service and will receive your next quarterly bill at the end of your current quarter.
On-Line Payments: Click Here to make online payments or visit our On-Line Payments page to learn more.
Garbage Collection: Please have your trash out at the curb by 6:00AM or the night before. Please make sure your garbage is bagged and tied to prevent spilling or scattering of garbage before the trucks arrive.
Recycling: Place recyclable materials into the bin we provide. Refer to our Single-Stream Recycling Services above to see what we take and how it should be put at the curb.
Yard Waste: Refer to our Yard Waste Services above to see what we take and how it should be put at the curb.
If you have any questions or concerns about our policies, please contact us.
Phone: (770) 592-1515
Mailing address: P.O BOX 689 BallGround, GA 30107